What Personal Data We Collect and Why We Collect It
2.Collection of Your Information
While you shop on our Platform, post obtaining appropriate and required consent, we may request your username, gender, user coarse location and an image about you using the product. Please note that this is not a mandatory feature and by sharing the images and other details, you confirm that you are sharing such information voluntarily and you provide Jalsamart your consent to display the same in our Platform. We use the details shared by you for testimonial purposes and to instill trust among our customers using the Platform.
We may track your buying behavior, preferences, and other information that you choose to provide on our Platform. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Platform or not), which URL you next go to (whether this URL is on our Platform or not), your computer browser information, and your IP address.
We collect personal information (such as email address, delivery address, name, phone number) from you when you set up an account. Registration is mandatory to proceed using the App. We use your contact information to send you offers based on your previous orders and your interests.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback on the Platform or the social media handles maintained by us or if you use voice commands or virtual try and buy or similar features to shop on the Platform, you present that you have shared such messages voluntarily and we will process that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support, troubleshoot problems or for internal research and analysis as permitted by law.
We will also collect your information related to your transactions on the Platform and such third-party business partner platforms. When such a third-party business partner collects your personal information directly from you, you will be governed by their privacy policies. Jalsamart shall not be responsible for the third-party business partner’s privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information.
3. Use of Demographic / Profile Data / Your Information
We use your personal information to provide the product and services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt out of such uses. We use your personal information to assist sellers and business partners in handling and fulfilling orders; enhancing the customer experience; resolving disputes; troubleshooting problems; helping promote a safe service; collect money; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of information.
With your consent, we may have access to your SMS only to read the OTP sent by us, location and device information. We may also request you to provide your PAN, Government issued ID cards/number and Know-Your-Customer (KYC) details to: (i) check your eligibility for certain products and services; (ii) enhance your experience on the Platform and provide you access to the products and services being offered by us, sellers, affiliates or lending partners. You understand that your access to these products/services may be affected in the event consent is not provided to us.
In our efforts to continually improve our product and service offerings, we and our affiliates collect and analyze demographic and profile data about our users’ activity on our Platform. We identify and use your IP address to help diagnose problems with our server, and to administer our Platform. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to participate in optional surveys conducted either by us or through a third party market research agency. These surveys may ask you for personal information, contact information, date of birth, demographic information (like zip code, age, or income level), attributes such as your interests, household or lifestyle information, your purchasing behavior or history, preferences, and other such information that you may choose to provide. The surveys may involve collection of voice data or video recordings, the participation of which would purely be voluntary in nature. We use this data to tailor your experience at our Platform, providing you with content that we think you might be interested in and to display content according to your preferences.
5.Sharing of personal information
We may share personal information internally within NS media group companies, affiliates, related companies and with other third parties for purposes of providing products and services offered by them, such as the deferred payment options NS media PayLater offered by NS media Advanz Private Limited through its lending partners. These entities and affiliates may share such information with their affiliates, business partners, and other third parties for the purpose of providing you with their products and services and may market to you as a result of such sharing unless you are explicitly opt-out.
6. Links to Other Sites
7. Security Precautions
We maintain reasonable physical, electronic, and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to our security guidelines to protect it against unauthorized access. However, by using the Platform, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications after setting up an account with us. If you do not wish to receive promotional communications from us by reaching us through toll free number or support@Jalsamart.in
9. Advertisements on Platform
11. Data Retention
12. Your Rights
We take every reasonable step to ensure that your personal information that we process is accurate and, where necessary, kept up to date, and any of your personal information that we process that you inform us is inaccurate (having regard to the purposes for which they are processed) is erased or rectified. You may access, correct, and update your personal information directly through the functionalities provided on the Platform. You may delete certain non-mandatory information by logging into the Application and visiting Profile and Settings sections. You can also write to us at the contact information provided below to assist you with these requests.
13. Your Consent